Delete Your Practice
This guide explains how to delete your Claras practice when your team no longer needs access to the workspace or its client records.
You need the "owner" role to delete a practice.
Overview
Deleting a practice is different from archiving an individual team member. Practice deletion affects the whole workspace, including every client profile, meeting, file note, attachment, document, template, and setting connected to that practice.
When you request deletion, Claras locks access immediately and schedules the practice for permanent deletion three days later. This short waiting period gives your team time to contact support if the request was made by mistake.
Download your data
You can download a practice data export from Settings → Data. This export is available separately from deletion, so you can use it whenever your practice needs an offline copy of its Claras records.
Before deleting a practice, make sure you have downloaded and stored any records your practice needs to retain outside Claras. Once the scheduled deletion completes, the deleted practice data cannot be restored through the app.
Request practice deletion
To request deletion, go to Settings → Danger and select Delete practice. Claras will open a confirmation dialog explaining what will happen.
To confirm the request, type the practice name exactly as shown in the dialog and select Delete practice. Requiring the practice name helps prevent accidental deletion when several practices or browser tabs are open.
What happens next
Access is disabled immediately. Everyone in the practice loses access to the workspace once the deletion request is accepted.
The practice is scheduled for deletion. Claras queues the permanent deletion for three days after the request.
Support is notified. Claras sends an internal alert so the team can see that a practice deletion has been requested.
The deletion removes the practice record. Related client records, meetings, file notes, attachments, documents, templates, and settings are removed with the practice.
Only request deletion when your team is ready to lose access to the practice. If the request was made by mistake, contact support as soon as possible before the scheduled deletion completes.
Frequently asked questions
Can I delete my own account without deleting the practice?
Practice deletion removes the whole workspace. If only one person needs to leave, an owner or manager should remove or archive that team member instead.
Can managers delete a practice?
No. Managers can help administer many practice settings, but practice deletion is restricted to owners because it affects the whole workspace.
Where is the data export?
Go to Settings → Data. The data export remains in the Data section because it can be used for record keeping independently of practice deletion.
Last updated 9th July 2026 by Connor